Facilities Management

The Facilities Management application provides a service desk to handle building-related issues. You can track, share, manage, and analyze facilities requests and building locations. It includes the ability to store location (Spaces and Buildings) to further manage specific areas in multiple buildings or building spaces. This application can be customized and enhanced with additional fields, forms, processes, business rules, reports, and dashboards to exactly suit your needs. Streamline and accelerate processes for setup, repair, or transfer equipment. The application also utilizes an SLA escalation for critical P1/P2 issues. It can also easily be configured to handle inbound requests via email, web forms, Facebook or Twitter using the Channels feature.

Benefits

The Facilities Management application has the following benefits:

• Customization: You have the flexibility to customize and enhance the application according to your specific requirements. Additional fields, forms, processes, business rules, reports, and dashboards can be added to tailor the application to your needs.

• Request Tracking: The application enables you to efficiently track, share, manage, and analyze requests related to facilities and building locations. This ensures effective management and timely resolution of facility-related issues.

• Streamlined Processes: The application streamlines and accelerates business processes for equipment setup, repair, or transfer. This helps in improving operational efficiency and minimizing downtime.

• SLA Escalation: The application incorporates SLA (Service Level Agreement) escalation for critical P1/P2 issues, ensuring prompt attention and resolution for urgent matters.

• Easy Configuration: It can be easily configured to handle inbound requests through email or web forms, allowing for seamless integration and efficient management of incoming facility-related requests.

FAQ

1. Is this application free?

Yes, it is included with your AgileApps subscription.

2. Can I customize this app?

Yes, you can customize as per your requirements.

Specifications

Package Details

Version: 1.1

Type: Unlocked

Components

Applications: 1

Objects: 5

Reports: 13

Languages

English