Article Index

These articles describe design options and provide step-by-step instructions you can use as a template when building your own applications.

1. An Introduction to Dynamic Case Management and the AgileApps Cloud (pdf)
2. Choosing a Development Approach in the AgileApps Cloud (pdf)
3. Building a Dynamic Case Management Application in the AgileApps Cloud (pdf)
4. Building an Advanced Two-Phase Case Management System in the AgileApps Cloud
5. Customizing the ServiceDesk application in the AgileApps Cloud (pdf)
6. Development Techniques in the AgileApps Cloud (pdf)

See also:

• What kind of application do you need? (a good place to start)
• ServiceDesk Features and DCM App Features (to help you choose)
• [[HowTo Guides