Collision Warnings for All Objects: DEPRECATED

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• Case Collaboration

Warning: This feature has been deprecated and should not be used with the latest versions of AgileApps. This document is no longer being updated.

Whenever two users are viewing the same Case, a popup dialog displays an alert message, to warn them that someone else may be modifying the record they are looking at. That warning does not appear for other objects, since it is assumed that, in general, tasks and other records are unlikely to be updated by more than one person at a time.

When this feature is enabled, an alert message is displayed whenever two users are viewing the same record in any object.

The Collision Warnings for All Objects option is enabled by your Service Provider. The default single sign-on setting on on-premises installation is Off. The default single sign-on setting on the cloud is Off. (Contact Support to make changes.) Note: This is a compute-intensive option that affects all tenants. It should be enabled only when absolutely necessary.