Field Scripting Variables

Depending on where they are used, variables may need to be specified with braces (${variable}) or without them ($variable). (See Template Variable Contexts for a list of places in which variables are available.)

Except for that difference, variables are standardized using the following syntax:

$objectname.fieldname

Where objectname is the name of the tab or object (Cases, Accounts, Contacts, etc.) and the fieldname is the name of the field (owner, description, etc.)

Second-degree Related Objects

Second-degree related objects can also be used in templates, and provide the ability to to drill down to one level of the hierarchical lookup from the object.

Second-degree related object variables are standardized using the following syntax:

$objectname.fieldname.seconddegree

Where objectname is the name of the tab or object (Cases, Accounts, Contacts, etc.), fieldname is the name of the field (owner, description, etc.) and seconddegree is the name of the second-degree related object

Examples

• To get the tax_type of an autopolicy insurer, use this syntax:

$autopolicy.insurer.tax_type

Where 'autopolicy' and 'insurer' are objects, and 'tax_type' is a field in the 'insurer' object