Difference between revisions of "Version 10.1 Installable (Apr 2014)"

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:This feature gives each tenant a unique URL with which to access platform, allowing individual [[LDAP Configuration|LDAP]] authentication for each tenant, along with the ability to run the [[ServiceDesk application]] and provide a [[Service Portal]] that allows case tracking, knowledge base, and a hosted community.  
:This feature gives each tenant a unique URL with which to access platform, allowing individual [[LDAP Configuration|LDAP]] authentication for each tenant, along with the ability to run the [[ServiceDesk application]] and provide a [[Service Portal]] that allows case tracking, knowledge base, and a hosted community.  
:''Learn more: [[Tenant Subdomains]]
:''Learn more: [[Tenant Subdomains]]
====Community Marketplace====
:The new [[Community Marketplace]] provides a nicer user interface, and allows much more information to be displayed for an application package.
====Community Tenant====
:The [[Community Tenant]] feature is enabled by default. Use it to create a Support Portal or a Community Marketplace. Disable it in [[Service Provider Settings#Community Site Configuration]].


====Specify Catalog Information when Publishing a Package====
====Specify Catalog Information when Publishing a Package====

Revision as of 01:55, 10 April 2014

Release Notes for the Version 10.1 Installable (Apr 2014) platform.

About the Installable Version

The installable version of the platform lets you create and manage a private cloud behind your corporate firewall. It can also be used to set up a public cloud that serves multiple clients--generally with a shared application and global data. This page highlights changes to the installation process, along with features of the new release.

See also:

Installation Notes

For either a First-Time Installation or platform upgrade, ensure that dependent utilities are at the minimum levels specified in the Software Requirements.

Installable Version Functionality

These features are of primary interest to installers.
See also: Platform Release Notes

Tenant Subdomains

This feature gives each tenant a unique URL with which to access platform, allowing individual LDAP authentication for each tenant, along with the ability to run the ServiceDesk application and provide a Service Portal that allows case tracking, knowledge base, and a hosted community.
Learn more: Tenant Subdomains


Community Marketplace

The new Community Marketplace provides a nicer user interface, and allows much more information to be displayed for an application package.

Community Tenant

The Community Tenant feature is enabled by default. Use it to create a Support Portal or a Community Marketplace. Disable it in Service Provider Settings#Community Site Configuration.

Specify Catalog Information when Publishing a Package

Information that will appear in a catalog can be specified for a published package, including images, icons, descriptions, and frequently asked questions.
Learn more: Packages#Edit Catalog Info