AgileApps Support Wiki

Difference between revisions of "Working with the Recycle Bin"

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m (Text replace - 'Setup > ' to 'Settings > ')
 
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To view the Recycle Bin:
To view the Recycle Bin:
#Open any object, and click the Recycle Bin link
#Click '''Settings > Recycle Bin'''<br>A list of records in the Recycle Bin is displayed
#:A list of records in the Recycle Bin is displayed
#Optionally, choose to '''Restore''' individual records or '''Delete Forever'''.
#Optionally, choose to [[#Restore|Restore the records]] or [[#Delete Forever|Permanently Delete the records]].
#Or choose to '''Empty the Recycle Bin'''


===Restore===
===Restore===
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To restore records:
To restore records:
#Click the checkbox next to the record(s) of interest
#Click the checkbox next to the record(s) of interest
#Click More Actions
#Click '''[More Actions]'''
#Click Restore to move the selected records out of the Recycle Bin and back into normal use
#Click '''Restore''' to move the selected records out of the Recycle Bin and back into normal use


===Delete Forever===
===Delete Forever===
This option permanently deletes a record and its related information.  
This option permanently deletes a record and its related information.  
:''These records cannot be recovered''


To permanently delete record(s):
To permanently delete record(s):
#Click the checkbox next to the record(s) of interest
#Click the checkbox next to the record(s) of interest
#Click More Actions
#Click '''[More Actions]'''
#Click Delete Forever to permanently delete the selected records
#Click '''Delete Forever''' to permanently delete the selected records
 
===Empty the Recycle Bin===
This option permanently deletes all records in the Recycle Bin, and all of their related information.


:''These records cannot be recovered''
:''These records cannot be recovered''


==Offline Processing for Batches of 2500 Records or More==
To empty the Recycle Bin:
When a Mass Operation request is made that contains more than 2500 records, that operation will be handled offline, as system resources allow.
#Click the '''[Empty Recycle Bin]''' button
 
#Confirm your action to permanently delete the contents of the Recycle Bin.
To follow the progress of the Mass Operation:
#Click '''Settings > Data Management > Mass Operations Status'''
#Optionally, view the status update; Click '''Settings > Data Management > Mass Operations Status'''. This page is updated after processing every 100 records
#:Statistics are displayed, indicating the number of records processed and any error messages (indicating records that could not be processed)
#Wait for notification by email that the Mass Operation is complete

Revision as of 22:57, 18 July 2011

When records are added to the Recycle Bin, they no longer appear in Views or Reports. The record and all related information are effectively removed from normal processing in the platform.

Records in the Recycle Bin are held for 30 days before they are automatically and permanently deleted

To view the Recycle Bin:

  1. Click Settings > Recycle Bin
    A list of records in the Recycle Bin is displayed
  2. Optionally, choose to Restore individual records or Delete Forever.
  3. Or choose to Empty the Recycle Bin

Restore

This option restores the data and all the related information that was deleted.

To restore records:

  1. Click the checkbox next to the record(s) of interest
  2. Click [More Actions]
  3. Click Restore to move the selected records out of the Recycle Bin and back into normal use

Delete Forever

This option permanently deletes a record and its related information.

These records cannot be recovered

To permanently delete record(s):

  1. Click the checkbox next to the record(s) of interest
  2. Click [More Actions]
  3. Click Delete Forever to permanently delete the selected records

Empty the Recycle Bin

This option permanently deletes all records in the Recycle Bin, and all of their related information.

These records cannot be recovered

To empty the Recycle Bin:

  1. Click the [Empty Recycle Bin] button
  2. Confirm your action to permanently delete the contents of the Recycle Bin.
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