Difference between revisions of "HowTo:Send Messages to Multiple Recipients"
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:'''Advantage:''' Infinite flexibility | :'''Advantage:''' Infinite flexibility | ||
:'''Disadvantage:''' Requires manual effort that becomes excessive when duplicated my different users and/or repeated by the same user. | :'''Disadvantage:''' Requires manual effort that becomes excessive when duplicated my different users and/or repeated by the same user. | ||
:''Learn more:'' [[Working_with_Cases#Respond to a Case or Add a Note|Respond to a Case or Add a Note]] | |||
===Mechanism=== | ===Mechanism=== | ||
Revision as of 02:01, 29 January 2014
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For: Designers See more: |
There are many ways to send a single message to multiple recipients. This writeup summarizes the possibilities, so you can choose the mechanism that is most appropriate for your application.
User-Controlled
- When sending an email from a Case or from any other record in the system, a user can add as many recipients as they like.
- Advantage: Infinite flexibility
- Disadvantage: Requires manual effort that becomes excessive when duplicated my different users and/or repeated by the same user.
- Learn more: Respond to a Case or Add a Note
Mechanism
- Description.
- Advantage: xx
- Disadvantage: xx
Wrap Up
...What you've done.... ...List of things you've explored/learned about/played with:
- ...
- Learn more:
- ...