AgileApps Support Wiki

Difference between revisions of "Service Portal Settings"

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# '''[[File:GearIcon.png]] > Customize > Service Portal > [New Service Portal]'''
# '''[[File:GearIcon.png]] > Customize > Service Portal > [New Service Portal]'''
#:
#:
# '''Basic Information'''
# '''''Basic Information'''''
#* '''Title -''' Give the portal a name you'll recognize when it's displayed in a list with other portals
#* '''Title -''' Give the portal a name you'll recognize when it's displayed in a list with other portals
#* '''Description -''' Describe the audience the portal is intended for, and how they'll use it.
#* ''Description -'' Describe the audience or product the portal is intended for, and how it will be used.
#* '''Active -'''
#*: (This information is especially helpful when there are multiple portals.)
#* '''Portal Login URL -'''  
#* ''Active -'' Check this box to make the portal usable. Clear it to disable the portal without removing it.
#* '''Logout URL -'''  
#* ''Portal Login URL -''  
#* '''Solution Category -'''  
#* ''Logout URL -''  
#* ''Solution Category -''  
#:
#:
# '''Portal Features'''
# '''''Portal Features'''''
#* '''Community -'''  
#* ''Community -''  
#* '''Knowledge Base -'''  
#* ''Knowledge Base -''  
#* '''New Case Submission -'''  
#* ''New Case Submission -''  
#* '''Add Registered Users to Team -'''  
#* ''Add Registered Users to Team -''  
#* '''Allow Users to Self Register -'''  
#* ''Allow Users to Self Register -''  
#:
#:
# '''Guest Features'''
# '''''Guest Features'''''
#* '''Create New Contact for Unmatched Email Address -'''  
#* ''Create New Contact for Unmatched Email Address -''  
#:
#:
# '''Branding'''
# '''''Branding'''''
#* '''Header Logo -'''  
#* ''Header Logo -''  
#* '''Web Site URL -'''  
#* ''Web Site URL -''  
#* '''Favicon -'''  
#* ''Favicon -''  
#* '''Mobile Logo -'''  
#* ''Mobile Logo -''  
#* '''Page Background Color -'''
#* ''Page Background Color -''

Revision as of 23:16, 30 October 2012

  1. GearIcon.png > Customize > Service Portal > [New Service Portal]
  2. Basic Information
    • Title - Give the portal a name you'll recognize when it's displayed in a list with other portals
    • Description - Describe the audience or product the portal is intended for, and how it will be used.
      (This information is especially helpful when there are multiple portals.)
    • Active - Check this box to make the portal usable. Clear it to disable the portal without removing it.
    • Portal Login URL -
    • Logout URL -
    • Solution Category -
  3. Portal Features
    • Community -
    • Knowledge Base -
    • New Case Submission -
    • Add Registered Users to Team -
    • Allow Users to Self Register -
  4. Guest Features
    • Create New Contact for Unmatched Email Address -
  5. Branding
    • Header Logo -
    • Web Site URL -
    • Favicon -
    • Mobile Logo -
    • Page Background Color -
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