Difference between revisions of "Security Question"
From AgileApps Support Wiki
imported>Aeric m (Text replace - 'Setup > Personal Setup' to 'Settings > Personal Setup') |
imported>Aeric m (Text replace - 'Personal Settings' to 'My Settings') |
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'''{Login Name} > My Settings > Security Question''' | |||
==First-Time Login== | ==First-Time Login== | ||
When a user performs a [[Login]] for the first time, the user is asked to select a security question. | When a user performs a [[Login]] for the first time, the user is asked to select a security question. | ||
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This security Question and Answer is associated with a user name. If a user forgets the password, this information is used to verify account ownership. | This security Question and Answer is associated with a user name. If a user forgets the password, this information is used to verify account ownership. | ||
#Click '''Settings | #Click '''[[File:GearIcon.png]] > {Login Name} > My Settings > Security Question''' | ||
#Enter password. | |||
#Choose a Security Question; Optionally, write a personalized security question | #Choose a Security Question; Optionally, write a personalized security question | ||
#Enter the Security Answer | #Enter the Security Answer | ||
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==Forgot My Password== | ==Forgot My Password== | ||
{{:Forgot My Password}} | {{:Forgot My Password}} | ||
Latest revision as of 00:05, 18 June 2014
{Login Name} > My Settings > Security Question
First-Time Login
When a user performs a Login for the first time, the user is asked to select a security question.
Security Questions
These security questions are available:
- In what city were you born?
- What is your first pet's name?
- What was your first teacher's name?
- Write my own question
Change Your Security Question
This security Question and Answer is associated with a user name. If a user forgets the password, this information is used to verify account ownership.
- Click
> {Login Name} > My Settings > Security Question - Enter password.
- Choose a Security Question; Optionally, write a personalized security question
- Enter the Security Answer
- Click [Save].
Users who forget the answer to the security question should contact the System Administrator.
Forgot My Password
If you forget your password:
- In the Login page, click Forgot my Password.
- Enter your Username
- Click [Submit]
An email is sent that contains a request to answer the Security Question you established when your account was created. - When the email arrives, click the link to open the web page.
- Answer your Security Question to verify your identity
- When you provide the correct answer, a new temporary password is sent by email
- Use the temporary password to login.
You are asked to change your password.
Note:
The Username and Email address can differ, depending on the settings specified in the My Information section of Personal Settings.
