Part 2: Create a new Team

In the company that uses the MyOrders application different teams track different orders according to region (SouthEast, North, Central, West, and Canada).
The use of Teams divides the MyOrders data into slices. This means, for example, that the Team members in the Southwest region and in the Northeast region can use the same application, without seeing each other’s records (unless and until they are intentionally shared).
In this part of the exercise, you create the SouthEast orders team.

1. Ensure you are in the MyOrders application.
2. Go to the Configuration page. Under the Administration tile, click Access Management.
3. Click Teams. By default, there are two Teams created for the tenant:

   • MyTeam (when you created the tenant, you were added to this team by default)
   • Portal Users and Customers (for external customers of the Service Desk application)
     
     
     
     

4. Create a Team for the users responsible for SouthEast Orders:
   1. Click New Team.
   2. Provide the values for the new Team as shown:
      
      
      

      Note: Provide your own email address in the Email field to receive team assignment email notifications generated later.

   3. Click Save.
5. Optionally, you can create more teams for the North, Central, West, and Canada regions. This step is not mandatory since these teams will not be utilized in the subsequent exercises of this course.

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