Difference between revisions of "Common:LogicalCriteria"
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imported>Aeric (Created page with "=====Unconditionally (Always)===== : Use this option for actions that should occur whenever the Rule is invoked.<br>(This option is not present for Scheduled Rules.) =====Wh...") |
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=====Unconditionally (Always)===== | =====Unconditionally (Always)===== | ||
: Use this option for actions that should occur whenever the Rule is invoked.<br>(This option is not present for [[Scheduled Rules]].) | : Use this option for actions that should occur whenever the Rule is invoked.<br>(This option is not present for [[Scheduled Rules]].) | ||
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=====When Specified Expression is True===== | =====When Specified Expression is True===== | ||
: More complex conditions can be specified using the [[ | : More complex conditions can be specified using the [[Formula Builder]]. For example, here is an expression that checks for either P1 or P2 priority on a new case: | ||
::[[File:ExpressionSpecification.png|border]] | ::[[File:ExpressionSpecification.png|border]] | ||
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::* [[ISCHANGED]] function | ::* [[ISCHANGED]] function | ||
::* [[PRIORVALUE]] function | ::* [[PRIORVALUE]] function | ||
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Latest revision as of 01:45, 9 May 2014
Unconditionally (Always)
- Use this option for actions that should occur whenever the Rule is invoked.
(This option is not present for Scheduled Rules.)When Specified Conditions are True
- Use this option to specify a series of conditions that determine whether the Rule's actions are carried out.
- All of the Conditions are met - Every condition in this category must be satisfied
- Any of the Conditions are met - At least one of the conditions in this category must be satisfied.
- For example, here are tests for a variety of conditions, to show the kinds of possibilities that exist:
- Learn more: Defining Conditions
When Specified Expression is True
- More complex conditions can be specified using the Formula Builder. For example, here is an expression that checks for either P1 or P2 priority on a new case:
- Expressions also allow the use of the platform's built-in Formula Functions. For example, this expression returns true only of a specific field has changed, and if had some specific value before it changed:
- AND( ISCHANGED('some_field'),
- IF(PRIORVALUE(some_field) == 'some_value', true, false) )
- Learn more:
- ISCHANGED function
- PRIORVALUE function
