Session Management: DEPRECATED

When this option is enabled, you can specify how many concurrent sessions a user is allowed to have open at one time.

The Session Limits option is enabled by your Service Provider. The default single sign-on setting on on-premises installation is Off. The default single sign-on setting on the cloud is On. (Contact Support to make changes.)

About Session Management

A session is defined as one browser, on one device, accessing the platform. That browser can have multiple windows opens, but it still constitutes one session. When Session Management has been activated, users who are subject to the session limits must log off one or more existing sessions in order to start a new session. The account can be configured to automatically log off the users oldest sessions, or to let them manually choose which sessions to close.

Considerations:

• Session limits do not apply to admins who have User Management permission.
• Multiple windows in a single browser constitute one session (not multiple sessions).

Exception:

If a new IE window is created by clicking an icon, it is a separate session.

But if the new window is created from within the browser, for example by pressing Ctrl+N, then the new window is part of the same session.

• When a window is started in a browser's "incognito" mode, it is a new session.

(But if a second window is created in that mode, it is part of the same "incognito" session.)

• If the maximum number of sessions is reduced, then at next login, a user who is at the new limit will have multiple sessions terminated.