Mobile-Optimized Web Form

When a Web Form is displayed on a mobile device, the form is optimized for speed and usability:

Tenant Running the Legacy UI

For tenants who have not enabled Activate New User Interface in the Company Information settings, the following behavior is applicable:

• On a mobile phone, a one-column version of the form is displayed
• On a tablet, a two-column version is used

An example of the look and feel in the legacy UI is as follows:

Considerations

• Lookup fields are not supported on Mobile devices, as the round-trip to the server would degrade performance. So Lookup fields defined in a Web Form are not displayed.
• Images and Files cannot be uploaded from a mobile device, so Image and File fields defined in a Web Form are not displayed.
• Sub-forms are not displayed.

Tenant Running the New UI

For tenants who have enabled Activate New User Interface in the Company Information settings, the following behavior is applicable:

• On a mobile phone, a one-column version of the form is displayed

An example of the look and feel in the new UI is as follows:

Considerations

• Sub-forms are not displayed.
• Rich Text Area field is displayed as Text Area field.
• All the lookup fields appear as a drop-down list.