Event Rules
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Revision as of 23:32, 6 July 2012 by imported>Aeric (Created page with "'''{solution} > Case Types > {case type} > Action Events''' Specify one or more Rule Sets to execute when any of the following actions are taken on a case: :* '''Case Created -…")
{solution} > Case Types > {case type} > Action Events
Specify one or more Rule Sets to execute when any of the following actions are taken on a case:
- Case Created - A new Case is created.
- Case Updated - Data associated with the Case is modified.
- Case Deleted - A Case is deleted.
- Case Reopened - A closed Case is reopened.
- Case Owner Changed - Someone new becomes responsible for the Case.
- Activity Started - A specified Activity is started.
- Activity Completed - A specify Activity is finished.
- Document Added - A document of a specified type is added to a Case.