Proxy Login as a Site User

If you have a Site, you may need to login as an active user of that site to troubleshoot problems they may be experiencing.

Users that have the Proxy Login Access permission can Login as a Site user.

To log in to a Site by proxy:

1. Go to > Administration > Access Management > Users
2. Select an active user.
   If Sites exist and your role has the capability to do a proxy login, the [Site Proxy Login] button is visible.
3. Click [Site Proxy Login].
   A popup window opens.
4. Select a site
5. Click [Submit].
   A new browser window is launched, showing the Site home page as the selected user.

Considerations

• Only one browser session can be active at a time, so the session in your original browser window is now devoted to the new user.
  If you refresh that window, you will see the new user's login page.

• If the new user is both a platform user and a site user, you see their platform page.
• If the new user is a Site user only, you see the Site login screen.

• To return to your original login, log out of the platform and then log back in.