Package Approval or Rejection

Users that have the Manage Tenants and Company Capabilities permission can approve or reject package publication

When a Package is Published, the ISV receives an email notification, requesting approval to Publish the Package to the Global Catalog. The ISV should respond in a timely manner to Package Approval requests.

The email notification is sent to the email address specified in Support Service Configuration

The email notification contains links for the following actions:

Approve

If approved:

• A dialog box appears that will form the content of the email message to the Publisher, with the following options:

• (Optional) Notify additional email addresses (via cc:)
• (Optional) Include comments to the Publisher, up to 200 characters

• The Publisher is notified by email (the Publisher email address is specified in the Support Email Address)
• The Package is Published to the Catalog, and placed at the bottom of the list by default

Reject

If rejected:

• A dialog box appears that will form the content of the email message to the Publisher, with the following options:

• (Optional) Notify additional email addresses (via cc:)
• (Required) Include comments to the Publisher, up to 200 characters

• The Publisher is notified by email (the Publisher email address is specified in the Support Email Address)
• The Publisher should make any suggested adjustments and resubmit the request

A copy of the message (approve or reject) is sent to the Service Provider.

Considerations

• The Catalog contains packages:

• that have been Published and Approved by ISVs
• which are available for installation by Subscribers

• The list of packages in the Catalog can vary, depending if the approval comes from the ISV or the MSP

• Packages approved at the MSP level are available for installation to MSPs and their Tenants
• Packages approved at the ISV level are available for installation to ISVs and their Tenants, however, MSPs are not automatically granted access to the Catalog

• To grant installation privileges of these packages to MSPs, enable the Include Global ISV Catalog option in MSP Settings, Catalog Configuration section
• If the Include Global ISV Catalog option in is disabled, the MSP Catalog is displayed, which includes packages approved by the MSP, only

• See Packages for information on adding and publishing packages
• When an ISV approves a package, it is displayed in the Catalog by default

Learn more: Catalog Configuration