AgileApps Support Wiki Pre Release

Tenant Subdomains

From AgileApps Support Wiki
Revision as of 20:26, 3 April 2014 by imported>Aeric

About Tenant Subdomains

--what a subdomain is

The subdomain is typically the name of a tenant's company, product, service or division, or an abbreviation of one of those.

Benefits:

  • provides a recognizable URL for your tenant's customers
  • Allows duplicate usernames in different subdomains.
  • For LDAP authentication,
  • Marketplace ...
  • AA: Each tenant can have their own Service Portal, with customer case tracking, community forums, and a searchable knowledge base.}]
Learn more: ServiceDesk application

Typically needs to be turned off in an enterprise installation that is accessed using an ISP address, or where only a single domain is permitted.

Enabling Tenant Subdomains

Tenant subdomains are enabled in the Service Configuration#Tenant Configuration settings.

Once enabled,

--the __TBD: link to registration dialog__ has a __TBD: field__, with which to specify their desired subdomain