Proxy Login as a Site User

If you have a Site, you may need to login as an active user of that site to troubleshoot problems they may be experiencing.

Users that have the Proxy Login Access permission can Login as a Site user.

To log in to a Site by proxy:

1. Go to > Administration > Access Management > Users
2. Select an active user.
   If Sites exist and your role has the capability to do a proxy login, the [Site Proxy Login] button is visible.
3. Click [Site Proxy Login].
   A popup window opens.
4. Select a site
5. Click [Submit].
   A new browser window is launched, showing the Site home page as the selected user.

Considerations

• Only one browser session can be active at a time, so your current session is devoted to the new user.
  If you refresh your current window, you will find that it now belongs to the user you logged in as.

• If they are a platform user as well as a site user, you see their home page.
• If they are a Site user only, you see a login screen.

• To return to your original login, log out of the platform and then log back in.