Administrative Permissions

Settings > Administration > Access Profile

Administrative Permissions allow a user to customize selected aspects of the platform.

Users given Administrative Permissions should have the following skills:

• Familiarity with the platform and business processes
• Good understanding of the Application Design Guide
• Excellent understanding of the area(s) they will be modifying

Learn more:

• Access Profiles
• Role Based Access Permissions

User and Ownership Controls

Access Control/User Management - create and manage users, roles, and user groups (teams)

Change Ownership of my Team’s Records

Change Ownership of Self Owned Records

Manage Personal Setup

Reporting Controls

Create/Delete Views/Reports/Homepages

Export Views and Reports

Make Views/Reports Visible to Others

Manage Global Views/Reports

Print Views and Reports

CRM Features

Lead and Case Assignment Policies

Override Product Pricing

Manage Product and Price Book

Notes and Attachments

Data Management Controls

Access Mass Data Operations

Import and Export Data

Manage Audit Log

Manage Recycle Bin

Manage Tags

Application Controls

Customize Objects

Manage Applications - Add/Update/Delete platform applications

Manage Packages

Manage Translation Workbench

Develop Controls

Manage Develop Features - Work with classes, pages, sites, and other development features

Manage Debug Log

Manage Sandboxes (Only appears if sandboxes are enabled)

Account Controls

Manage Tenants and Company Capabilities

Proxy Login Access

Proxy Login Configuration

Customer Support Login

Support Cases - View and modify support cases filed by others

Administer Versioning (Only appears if versioning is enabled)

Activities - Work with Tasks and Appointments attached to platform records