Related Information

View Data: {tab} > {record} > Related Information (if present in the form)
Customize: > Customization > Objects > {object} > Forms > {form} > Related Information

When a record is displayed, this section displays related records--records in other objects that contain a Lookup to the current record. The result is a 360-degree view of the current record that surveys all relevant data.

Viewing Related Records

When viewing a Customer, for example, the Related Information section shows you all Orders the Customer has made:

File:Customer orders.jpg

That view is made possible by the fact that the Orders object has a lookup to Customers:

A Related Information section is automatically created for all objects, although you may choose to hide that information when a record is displayed in a Form. You can also create additional (optional) Related Information Sections.

Learn more: Object Relationships

Related Records

As additional Object relationships are added, the related records are displayed in a new section. Each new section uses the Object name as the heading title, and can include the following built-in Custom Form Actions:

• [New Record] to add a record to any object in the section
• [New Note] or [New Attachment] (Optional)
• [New Email] or [Log Activity] (Optional)

Field Audit Log

When Field Audit Log Settings are enabled, the Related Information section displays a log of changes to data in the fields that were selected for auditing.

Additional Related Information Sections

Related Information Sections can be added based on Objects or Reports.

Compare to record Sections and Subforms.

Users that have the Customize Objects permission can can develop personalized sections in records.

A new Related Information section can be created for any object that is the target of a Lookup. (For most Lookups, related records appear in the default Related Information section. But you can remove them from there before creating a separate section.)

Note: The Multi Object Lookup is a special kind of Lookup that does not generate a Related Information section automatically. To show records related by that kind of relationship, you create the Related Information section manually, in the object which has become the target of a Multi Object Lookup.

Adding Action Buttons to a Related Information Section

When you create an additional Related Information Section, you can also add Action buttons to those sections.

Learn more: Manage Related Information

Object-Based Related Information Section

To add an Object-Based Related Information Section:

1. Click > Customization > Objects > {object} > Forms > {form}
2. Click the New Related Information link
3. Provide the information below
4. Click [Save].
   The name of the Related Information section appears in the Form

Information Source

Object

Object Name

Name of the Object

Title

Title for this information; The page expands to display additional fields.

Specify Fields to Link

• Select the first field from the list of those available in the selected object
• Select the second field, which contains the ID

Note: If the first field selected was a Multi Object Lookup field, then ID is the only valid choice. If any other choice is made, the Related Information section will be empty.

• Optionally, click the (+) icon to add additional linked fields
• Click the [-] button to remove linked fields

Learn more: About the Specify Fields to Link Option

Select Fields to Display

Select fields in the list of those Available, and click the right-arrow button to move them to the Selected column; Optionally, click the up- or down-arrow buttons to change the order in which the fields appear

Sort By

Choose a field to determine the sort order of the records, and choose either Descending or Ascending order

Additional Sort By

Optionally, choose a second-level sort

• Choose a field to determine the sort order of the records, and choose either Descending or Ascending order

Scrolling Window Size

Define the number of rows to display by selecting a Scrolling Window Size; Choose from:

• No Scrolling, Show all Rows
• 5 Records, Scroll Window
• 10 Records, Scroll Window
• 20 Records, Scroll Window
• 30 Records, Scroll Window
• 40 Records, Scroll Window
• 50 Records, Scroll Window

Specify a Linking Field for a Join

Use this section to define a "join" between objects. When a join is defined, two objects become related.

Learn more: Define Join Relationships

Considerations

• Joins are based on a set of field visibility lookups, name fields and fields succeeded by a ‘#’

• Joins are also possible on the fields which are part of the object Index

• In the case of multiple fields in the object index, only the first field is considered for joining
• A total of three joins can be specified

Managing Related Information Sections

Display Settings