Prefill Form Fields

You can add a record to a take a registered platform user to a Form that has select fields pre-filled with default data.

Syntax

https://domain/networking/servicedesk/index.jsp?applicationId=appID#_objectName/new
      /_form_title=formTitle/fieldName=value/...

where:

• domain - The domain used to access the platform.
• appID - The application ID, taken from the Application Properties.
• objectName - The name of the Object, taken from the Object Information section of the Object Properties.
• formTitle - The name of the form, taken from the Form Properties.
• fieldName - The name of a Field that is displayed in the form.
• value - The value to pre-fill.

Example

This HTML code displays a "Click here" link in a JSP page. When clicked, the user is directed to a form that has two fields pre-filled.

https://mycompany.com/networking/servicedesk/index.jsp?applicationId=123456789#_objectName/new
      /_form_title=formTitle/fieldName1=value1/fieldName2=value1

In this example:

• domain = mycompany.com
• appID = 123456789
• objectName = xx
• formTitle = xx
• field #1 = xx, prefill value = xx
• field #2 = xx, prefill value = xx

Considerations

• Only fields included in the form can be pre-filled. (Note that you can include hidden fields in a form, in order to include data that isn't immediately visible to the user.)
• For all parameter values, use "+" in place of a space.
  Example: 217 Jason Street becomes: 217+Jason+Street
• Parameters must be specified in the order shown, separated by a slash ("/")
• If a data value includes a "/", encode it using %2F.
  Example: either/or becomes: either%2For

Supported Fields

• BOOLEAN (value should be either 1 or 0 )
• CURRENCY
• DOUBLE
• GLOBAL_PICK_LIST
• NUMBER
• PERCENT
• PHONE
• PICK_LIST
• RADIO_BUTTON
• TEXT_FIELD
• TEXT_AREA
• TIME