Difference between revisions of "Private Notes and Email Messages"
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===About Private Notes and Email Messages=== | ===About Private Notes and Email Messages=== | ||
Private Notes and Email messages can be created when viewing a {{ | Private Notes and Email messages can be created when viewing a {{CaseRecord}}. They are stored in the record history, displayed underneath the record. | ||
==Working with Private Notes and Email Messages== | ==Working with Private Notes and Email Messages== | ||
===Adding a Note=== | ===Adding a Note=== | ||
{{:Add Note}} | {{:Add Note}} |
Revision as of 00:49, 19 June 2013
About Private Notes and Email Messages
Private Notes and Email messages can be created when viewing a a Case record or some other record. They are stored in the record history, displayed underneath the record.