Welcome!

See also: Upcoming Releases All Release Notes

The AgileApps Cloud platform is a business process and application platform that lets you create process-driven, situational, case management applications in a very short time. The applications are mobile-enabled with Web Services support and social collaboration.

You can build your application without programming and development tools. APIs are available when you need them and on-premises installation is also available if you want to create a private cloud. You don't have to worry about scalability, backups, database administration, network administration, upgrades, or maintenance as this is a cloud based application.

You can get started by importing CSV data exported from a spreadsheet, or you can use the Application Construction Wizard. The platform allows you define and evolve Processes, and when the processes don't fit, a case agent creates an ad hoc procedure on the fly (a Multi Step Task).

Getting Started

Navigate through the sidebar at the left of this page. You might want to familiarize with the different sections in the sidebar: where to start, customize and design, resources, categories, search, and toolbox.

For Users

• Logging on to the AgileApps cloud platform takes the internal users to the Agent Portal.
• The internal and external users can access information from the Service Portal (available in the ServiceDesk application only)
• For information about working with cases, see Cases.

For Application Builders

• A collection of PDF articles on creating Dynamic Case Management apps is available in the Article Index.
• For creating a new database application from scratch, see Creating a Database Application.
• You can run different types of application on AgileApps cloud as well as on on-premises according to your requirement. For more information, see What kind of application do you need?
• A list of elements used to customize an existing application or create a new application is given in the Designers Index .
• The APIs and the reference information for system developers are given in the Developers Index.

For Administrators

• Sys Admin Index - An index page for system administrators
• Installers Index - An index page for installers and platform administrators
• System Administration Guide - Manage users, permissions, and company settings.

What’s New?

Ehcache as an option to memcached

AgileApps now supports Terracotta Ehcache as an option to Memcached for storing object metadata in the cache. This option is available when the user chooses to install AgileApps for on-premise environment. For more information, see Configuring Ehcache

Delegation through Proxies

When a user is unavailable, the user has the flexibility to delegate the access profile and role to another user. For more information, see Task Delegations

AgileApps Migration Utility

On-premise users are now provided with an upgrade utility to migrate from 10.5 to 10.6 and upwards in a side-by-side setup.

MySQL5.7 certification

AgileApps is now certified with MySQL v5.7 Community Edition.

RHEL7 certification

AgileApps is now certified on RHEL7 environment.

Bug Fixes

For chronological list of platform enhancements, see Release Notes.

Learn More

• HowTo Guides - A collection of tutorials to take you from beginner to expert, in easy stages
• FAQs - Frequently Asked Questions