Difference between revisions of "Proxy Login as a Site User"

Revision as of 20:01, 13 February 2012

If you have a Customer Support Login you can proxy login to a Site, as an active user of that site.

Users that have the Proxy Login Access permission can Login as a Site user to troubleshoot problems they may be experiencing

To log in to a Site by proxy:

Go to Setup > Administration > Users
Select an active user
If Sites exist and you have the role capability to do a proxy login, the '[Site Proxy Login] button is visible.
Click '[Site Proxy Login].
A popup window opens.
Select a site
Click [Submit].
A new browser window is launched, showing the Site home page as the selected user.

Note: The existing platform user session is terminated if the selected user to proxy login is a Site user.

@@ Line 1: / Line 1: @@
 If you have a [[Customer Support Login]] you can proxy login to a [[Site]], as an active user of that site.
-{{permissions|Proxy Login Access|[[Login]] as another user to troubleshoot problems that may arise in a user's account}}
+{{permissions|Proxy Login Access|[[Login]] as a Site user to troubleshoot problems they may be experiencing}}
 To log in to a Site by proxy: