AgileApps Support Wiki Pre Release

Difference between revisions of "Service Provider"

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Service Providers are ISVs (Independent Software Vendors) and MSPs (Managed Service Providers) who design, develop and deploy web-based business applications that ''connect information, people and processes'' in the {{enterprisebrand}}.
A ''Service Provider'' hosts and operates the [[Installable Version]] of the {{enterprisebrand}} platform.
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A Service Provider may design, develop, and deploy web-based business applications for multiple tenants, or they may simply provide a hosting service that allows tenants to install and customize standard template apps like [[ServiceDesk]], or build their own.
===Key differences between ISVs and MSPs===
:*ISVs host the {{enterprisebrand}} on servers they manage, while MSPs use an ISV-hosted instance of the {{enterprisebrand}}
:*Configuration options differ for ISVs and MSPs, because hosting is controlled at a different level


===ISVs===
In addition to the [[Service Provider Settings]] that apply to the platform as a whole, Service Provider is to determine which platform features a tenant has access to, using the [[Tenant Capabilities]].
{{:ISV}}


===MSPs===
''Learn more:'' [[Installers Index]]
{{:MSP}}

Latest revision as of 20:52, 9 September 2015

A Service Provider hosts and operates the Installable Version of the AgileApps Cloud platform platform. A Service Provider may design, develop, and deploy web-based business applications for multiple tenants, or they may simply provide a hosting service that allows tenants to install and customize standard template apps like ServiceDesk, or build their own.

In addition to the Service Provider Settings that apply to the platform as a whole, Service Provider is to determine which platform features a tenant has access to, using the Tenant Capabilities.

Learn more: Installers Index