AgileApps Support Wiki Pre Release

Difference between revisions of "Administrative Permissions"

From AgileApps Support Wiki
imported>Aeric
imported>Aeric
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{{ #if: {{TrainingLink}} |:* {{Platform Training}} }}  
{{ #if: {{TrainingLink}} |:* {{Platform Training}} }}  


'''User and Ownership Controls '''<br>
'''User and Ownership Controls '''  
::[[Access Control/User Management]] - create and manage users, roles, and user groups (teams)<br>
::[[Access Control/User Management]] - create and manage users, roles, and user groups (teams)
::[[Change Ownership of my Team’s Records]] <br>
::[[Change Ownership of my Team’s Records]]
::[[Change Ownership of Self Owned Records]] <br>
::[[Change Ownership of Self Owned Records]]
::[[Manage Personal Setup]]
::[[Manage Personal Setup]]


'''Reporting Controls''' <br>
'''Reporting Controls'''  
::[[Create/Delete Views/Reports/Homepages]]<br>
::[[Create/Delete Views/Reports/Homepages]]  
::[[Export Views and Reports]]<br>
::[[Export Views and Reports]]  
::[[Make Views/Reports Visible to Others]]<br>
::[[Make Views/Reports Visible to Others]]  
::[[Manage Global Views/Reports]]<br>
::[[Manage Global Views/Reports]]  
::[[Print Views and Reports]]
::[[Print Views and Reports]]


'''CRM Features''' <br>  
'''CRM Features''' <br>  
::[[Lead and Case Assignment Policies]] <br>
::[[Lead and Case Assignment Policies]]
::[[Override Product Pricing permission|Override Product Pricing]]
::[[Override Product Pricing permission|Override Product Pricing]]
<!--Manage Self Service Portal -- Deprecated. Available in legacy accounts only-->
<!--Manage Self Service Portal -- Deprecated. Available in legacy accounts only-->
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::[[Notes and Attachments]]
::[[Notes and Attachments]]


'''Data Management Controls''' <br>
'''Data Management Controls'''  
::[[Access Mass Data Operations]] <br>
::[[Access Mass Data Operations]]  
::[[Import and Export Data]]<br>
::[[Import and Export Data]]  
::[[Manage Audit Log]] <br>
::[[Manage Audit Log]]  
::[[Manage Recycle Bin]] <br>
::[[Manage Recycle Bin]]
::[[Manage Tags]]
::[[Manage Tags]]


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'''Account Controls'''  
'''Account Controls'''  
{{#if:{{PlatformAdminInfo}}|
{{#if:{{PlatformAdminInfo}}|
::[[Manage Tenants and Company Capabilities]]<br>
::[[Manage Tenants and Company Capabilities]]
|
|
::[[Manage Company Capabilities]] <br>
::[[Manage Company Capabilities]]
}}
}}
::[[Proxy Login Access]]   
::[[Proxy Login Access]]   
::[[Proxy Login Configuration]]  
::[[Proxy Login Configuration]]  
::[[Customer Support Login Permission|Customer Support Login]] ==> [[Support Cases]]
{{#if:{{PlatformAdminInfo}}|
::[[Customer Support Login Permission|Customer Support Login]]
}}
::[[Support Cases]]
::[[Administer Versioning]] (Only appears if versioning is enabled)
::[[Administer Versioning]] (Only appears if versioning is enabled)
::[[Activities|Activities (Tasks and Appointments)]]
::[[Activities|Activities (Tasks and Appointments)]]

Revision as of 18:56, 6 June 2012

Settings > Administration > Access Profile

Administrative Permissions allow a user to customize selected aspects of the platform.

Users given Administrative Permissions should have the following skills:

  • Familiarity with the platform and business processes
  • Good understanding of the Application Design Guide
  • Excellent understanding of the area(s) they will be modifying

Learn more:


User and Ownership Controls

Access Control/User Management - create and manage users, roles, and user groups (teams)
Change Ownership of my Team’s Records
Change Ownership of Self Owned Records
Manage Personal Setup

Reporting Controls

Create/Delete Views/Reports/Homepages
Export Views and Reports
Make Views/Reports Visible to Others
Manage Global Views/Reports
Print Views and Reports

CRM Features

Lead and Case Assignment Policies
Override Product Pricing
Manage Product and Price Book
Notes and Attachments

Data Management Controls

Access Mass Data Operations
Import and Export Data
Manage Audit Log
Manage Recycle Bin
Manage Tags

Application Controls

Customize Objects
Manage Applications
Manage Packages
Manage Translation Workbench

Develop Controls

Manage Develop Features
Manage Debug Log
Manage Sandboxes (Only appears if sandboxes are enabled)

Account Controls

Manage Tenants and Company Capabilities
Proxy Login Access
Proxy Login Configuration
Customer Support Login
Support Cases
Administer Versioning (Only appears if versioning is enabled)
Activities (Tasks and Appointments)