Difference between revisions of "Managing Tenants"
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ISVs can manage [[Tenants]] | ISVs can use the Tenant Management System application to manage [[Tenants]]. | ||
__TOC__ | __TOC__ | ||
===Creating a Tenant | ==Working with the Tenant Management System application== | ||
{{permission| | |||
*The Tenant Management System application is available to users with the System Administrator [[Default Roles|Default Role]] | |||
*Additional users can be granted access to customize the Tenant Management System, via the [[Visibility]] setting}} | |||
===Creating a Tenant=== | |||
To create a tenant, perform the following: | |||
{{Note|By default for AgileApps version 10.11 and later, the application creates a default tenant during the installation process. For more information, see [[Default Tenant in AgileApps]].}} | |||
:1. Open the AgileApps application login page by accessing the URL from any supported web browser. An example of the login URL is '''https://yourdomain.com/networking/servicedesk/index.jsp''' where '''yourdomain''' is the name of your domain. | |||
:2. Click the link '''Click here to create a trial account instantly'''. | |||
:3. In the Register page, enter all the required details and click '''Create My Account'''. | |||
===Editing a Tenant | Alternately, you can also create a tenant as follows: | ||
# '''Tenant Management System application > Tenants''' | |||
# Click tenant's folder icon to | :1. Click '''Tenant Management System application > QuickLinks'''. | ||
:2. Click '''Create New Tenant'''. | |||
:3. Complete the information in the form. | |||
:'''Note''': You can also access this form by opening a web browser and using a URL as follows: '''https://yourdomain.com/networking/Service?t=2308''', Where '''yourdomain.com''' is the name of your domain. | |||
:4. Click '''Create My Account'''.<br>The tenancy is created, but the email address must be validated in order to complete the registration process. | |||
:5. A Welcome Email Message is sent to the user | |||
:6. The user must validate the email address in order to complete the email validation process and create the tenancy | |||
:7. When the user logs in again, this message is displayed.<br>(If the email address is not verified within seven (7) days, the [[Post-Registration Email Address Verification]] process is activated.) | |||
===Editing a Tenant=== | |||
# Click '''Tenant Management System application > Tenants''' | |||
# Click the tenant's folder icon [[File:FolderIcon.png]] to see tenant details | |||
:''See also:'' [[Manage Tenant Capabilities]] | :''See also:'' [[Manage Tenant Capabilities]] | ||
===Deleting a Tenant | ===Deleting a Tenant=== | ||
# '''Tenant Management System application > Tenants''' | # Click '''Tenant Management System application > Tenants''' | ||
# Click tenant to select<br/>Tenant is highlighted | # Click tenant to select<br/>Tenant is highlighted | ||
# '''More Actions > Delete''' | # Click '''More Actions > Delete''' | ||
==Customizing the Tenant Management System Application== | |||
To customize the Tenant Management System application, see [[Application#Create_or_Update_an_Application|Create or Update an Application]]. | To customize the Tenant Management System application, see [[Application#Create_or_Update_an_Application|Create or Update an Application]]. | ||
<noinclude> | <noinclude> | ||
[[Category: | [[Category:Tenant Management]] | ||
</noinclude> | </noinclude> | ||
Latest revision as of 10:22, 8 May 2018
ISVs can use the Tenant Management System application to manage Tenants.
Working with the Tenant Management System application
- The Tenant Management System application is available to users with the System Administrator Default Role
- Additional users can be granted access to customize the Tenant Management System, via the Visibility setting
Creating a Tenant
To create a tenant, perform the following:
Note: By default for AgileApps version 10.11 and later, the application creates a default tenant during the installation process. For more information, see Default Tenant in AgileApps.
- 1. Open the AgileApps application login page by accessing the URL from any supported web browser. An example of the login URL is https://yourdomain.com/networking/servicedesk/index.jsp where yourdomain is the name of your domain.
- 2. Click the link Click here to create a trial account instantly.
- 3. In the Register page, enter all the required details and click Create My Account.
Alternately, you can also create a tenant as follows:
- 1. Click Tenant Management System application > QuickLinks.
- 2. Click Create New Tenant.
- 3. Complete the information in the form.
- Note: You can also access this form by opening a web browser and using a URL as follows: https://yourdomain.com/networking/Service?t=2308, Where yourdomain.com is the name of your domain.
- 4. Click Create My Account.
The tenancy is created, but the email address must be validated in order to complete the registration process. - 5. A Welcome Email Message is sent to the user
- 6. The user must validate the email address in order to complete the email validation process and create the tenancy
- 7. When the user logs in again, this message is displayed.
(If the email address is not verified within seven (7) days, the Post-Registration Email Address Verification process is activated.)
Editing a Tenant
- Click Tenant Management System application > Tenants
- Click the tenant's folder icon
to see tenant details
- See also: Manage Tenant Capabilities
Deleting a Tenant
- Click Tenant Management System application > Tenants
- Click tenant to select
Tenant is highlighted - Click More Actions > Delete
Customizing the Tenant Management System Application
To customize the Tenant Management System application, see Create or Update an Application.